Privacy Policy

1 Introduction

WaiCard ("we," "us," or "our") operates the waicard.com marketing site and the WaiCard digital business card service (including wai.cards). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our website or creating a WaiCard account, you agree to the practices described here. If you do not agree, please do not use the Service.

2 Information We Collect

We collect information you provide directly and information generated when you use the Service:

• Account information: name, email address, password (stored in hashed form), organization or team details, and billing-related identifiers when you subscribe.
• Digital business card content: contact details, job title, photos, logos, social links, custom fields, and any other information you choose to display on your card.
• Usage and analytics: card views, QR scans, link clicks, profile completion metrics, and similar engagement data to power dashboards and improve the product.
• Technical data: IP address, browser type, device information, cookies, and server logs when you visit our site or use the app.
• Communications: messages you send us (for example through contact forms, support requests, or blog comments where enabled).

3 How We Use Your Information

We use personal information to:

• Provide, maintain, and improve the WaiCard platform and your digital business cards.
• Authenticate users, manage accounts, teams, and subscriptions.
• Display analytics and reports you request (such as scan counts and link engagement).
• Send service-related notices, security alerts, and optional product updates (you may opt out of marketing where applicable).
• Respond to inquiries and provide customer support.
• Detect fraud, abuse, and security incidents; enforce our Terms and Conditions.
• Comply with legal obligations and protect our rights.

4 Public Card Information

Information you publish on a digital business card is intended to be shared with people you meet or who scan your QR code. That content may be visible to anyone with your card link unless you use privacy controls offered in the product.

You are responsible for what you place on your card. Do not include sensitive personal data you do not wish to share publicly.

5 Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure site traffic, and improve performance. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Where required by law, we will ask for consent before placing non-essential cookies.

6 Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who host infrastructure, process payments, send email, or provide analytics—bound by confidentiality and data-processing terms.
• Team administrators when your organization uses team features; admins may manage cards and view team-level analytics as permitted by your plan.
• Legal authorities when required by law, court order, or to protect safety and rights.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice where appropriate.

7 Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account; some data may be retained in backups or logs for a limited period as permitted by law.

8 Security

We implement reasonable technical and organizational measures to protect personal information, including encryption in transit, access controls, and secure credential storage. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9 Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

You can update much of your profile and card content directly in your WaiCard account settings.

10 Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

11 International Users

Your information may be processed in countries other than where you live. Those countries may have different data protection laws. By using the Service, you consent to transfer and processing as described in this policy, subject to applicable safeguards.

12 Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13 Contact Us

For privacy-related questions or requests, contact WaiCard through the contact options on waicard.com or your account support channel. We will respond within a reasonable timeframe as required by applicable law.